Embracing AI in Travel and Hospitality

In this webinar join SDL and our partner, EXLRT, to learn more about the future of content for B2C travel and hospitality companies. 

Karl Johnson, MD of EXLRT, will talk about how Turkish Airlines uses personalization on a global scale today. Next he will cover when, why, and how to embrace artificial intelligence (AI) to build fluid conversational experiences. He’ll discuss the tools and concepts of tomorrow that enable an advanced real-time approach, including: 

  • Natural language Generation (NLG) 
  • Adaptive personalization 
  • Conversational user interfaces