When global performance management company Nielsen was looking for a dynamic business partner to help meet its ambitious global customer experience objectives, it turned to SDL. More than a decade later the partnership is stronger than ever. Nielsen relies on SDL Tridion Docs and language solutions to help deliver an effective globalization strategy that keeps clients around the world coming back. The company has seen both time and cost efficiencies rise year after year while the experience offered to its customers in over 100 countries is second to none.
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Nielsen adopts a 360-degree approach to customer experience in over 100 countries
Download: Case study